COVID19

Enjoy your holidays in the heart of theCosta Bravain a natural setting that’s spacious, safe and quiet.

With a surface area of 26 km2, less than 10,000 inhabitants and a low population density of under 100 residents per square kilometre, the municipality of Pals and its 4-km beach have been considered safe enough to go onto phase 2 as of 22 May, with the use of the interior spaces, pool and beach, according to the permitted capacity.

Dear guest,

At LaCostaResortwe look forward to seeing you from 23 June on, with all our facilities fully serviced and adapted to the latest regulations for hotel establishments in the management of COVID 19, so that you can relax and enjoy your holidays with your partner or family.

Our highly experienced and dedicated team are our best asset, and that’s why we are providing the following services.

 Because your health and that of our team members is of paramount importance:

  • We have a safety and hygiene communication plan throughout the Resort, and a multidisciplinary health and safety management committee, with trained staff to supervise it and adapt it to our authorities’ latest requirements.
  • External Audit Control of the hygiene measures and working protocols of our facilities and staff, conducted by a registered laboratory and independent qualified professionals. Daily sample-taking and checks with reports at the disposal of our guests.
  • Water-alcohol gel dispensers distributed throughout the areas of access to the resort.
  • Medical service in La Costa Resort. Within the resort, you can consult our doctor, either by videoconference or in person.

 

Exclusive senior citizen areas:

  • Because we know our resort has to be for the enjoyment of all our customers, we are offering a number of special services for the rest and relaxation of our senior citizens, such as preferential booking of pool, solarium and restaurant areas.
  • At our pool we also have large areas for family use, supervised by our team of lifeguards.

 

Because our cleaning and disinfection is a guarantee:

  • Rooms and common areas: With the benefit of their experience, our staff have been trained in the latest requirements and protocols in the cleaning of bedrooms and common areas, widening their checks and increasing their frequency.
  • Our hammock areas, as well as their tropical pool, comply with the daily cleaning and disinfection protocol.
  • Our products have been validated to guarantee the hygiene and cleaning protocols and are environmentally friendly.

 

Because cuisine and fine dinning are our passion:

  • Food Safety: We don’t want to relinquish our live Show Cookings or our à la carte cuisine so we’ve adapted our processes and spaces to the new regulations, maintaining the safety distances thanks to our roomy settings, and protecting your well-being. Our F&B team comply with all the regulations of the HACCP (Hazard Analysis and Critical Control Points).
  • If you prefer, we have a continental or à la carte breakfast at your disposal, served on our terraces or in your room, upon request.
  • If you wish, you can book tables in all our restaurants in the Resort.

 

Working protocol with suppliers:

  • All our food and service suppliers have been trained to comply with the current regulations and have a work plan to guarantee that they are followed.
  • Our external laundry meets all the regulations and provides all the health guarantees in the washing and ironing of linen.

 

New LaCosta Park & Relax servive:

During your stay, you can register online in our Resort with the option of booking ground-floor rooms with views of the garden, the golf course or the pool and, if you wish, you will be able to access them directly from outside without using the common areas. Our Housekeepers will come to clean by means of the central corridors when you aren’t in. If you wish, a Food & Beverage team will provide Room Service with a simple phone call.

If you prefer, you can enjoy your privacy in our Villas LaCosta, with independent access and private garden.

 

We’re greatly looking forward to seeing you.

The La Costa team


НАШИ ГОСТИ НАШ ГЛАВНЫЙ ПРИОРИТЕТ: INFO COVID19